Credit Control Specialist with French

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Employer: FreelancerIT
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 05.05.2019
    Remote work: On-site
    Short company description

    First and foremost we believe in the people on this site. We believe in those who want to develop and grow, both small companies and IT professionals and we know that we can create something beautiful together. We believe in their dreams, we believe in your dreams and we intend to prove the quality of the Romanian IT industry.

    Requirements

    -Proficiency in French and good knowledge of English
    -Excellent communication skills, both verbal and written
    -1-2 years experience in Credit & Collection
    -Ability to quickly learn new systems
    -Ability to explain financial issues to others in a simple yet direct manner
    -Excellent problem solving skills

    Responsibilities

    -Managing the assigned accounts accordingly to their predefined profile in the specific credit management software – OnGuard
    -Contacting customers by phone, email and letters to ensure debts are paid in timely and effective manner
    -Updating customer records and ensuring administrative records are up to date
    -Generating past due letters and monthly statements
    -Registering, investigating and monitoring resolutions of customers disputes on invoices
    -Applying credit control procedures to active account
    -Reporting on account aging to the Credit Control Supervisor

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