Account Management Back Office Support

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

At least 1 year experience in working in a similar role
Must be fluent in German & English, both written and spoken; other language are beneficial
Proven experience in Account Management or related area represents an advantage
Previous experience in working in Service Now is beneficial
Basic technical understanding (ex. Router, LAN, WAN)
Experience in working in an international environment
Advanced PC knowledge (MS Office package)
Bachelor’s degree, preferable in Economical or Computer Science field
Availability for travel maximum 25% of time

Interface between Allianz Technology & OE (Customer)
Manage special projects as assigned, to meet customer and cross-functional team needs
Ensure the timely and successful delivery of solutions, according to customer needs and objectives
Working with Accounts Receivables and Billing procedures
SAP data checking and approval
Develop strong relationships with customers (Allianz Technology OEs)
Resolving technical issues through connecting cross-functional teams
Ensuring customer issues are clearly identified and resolved effectively
Prepare recurrent and ad hoc reports and analyses
Organize or participate in operational workshops

Skills
Proven organizational and self-motivation abilities
Ability to motivate people
Effective communication – both oral & written - is essential
Strategic Skills – Global Thinker, Analytical thinking and Problem solving
Ability to work independently and self-conscientiously
Creative and open mind for changes
Previous exposure to a multi-cultural environment
Customer and service oriented
Team Player

Benefits

Health and Well-being:
Kinetotherapy Room and Corporate Massage;
WorldClass Gym Discounts;
Weekly Fruit Day.

Personal and professional development:
Complete training curricula available (tailored courses);
English and German Language Courses for any level;
All you can read with Bookster!

Extra Perks:
Work from Home Option available;
Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
Go on Vacation and get a Holiday Bonus!

Attractive compensation package:
Fixed salary compensation along with performance-related bonus scheme;
Meal and Gift Tickets.