Training Consultant - User Manuals Editor

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Employer: Allianz Services
Domain:
  • Customer Support - Client Service
  • Education - Training
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 27.09.2018
    Remote work: On-site
    Short company description

    Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

    Requirements

    Requirements

    • Experience as Training Consultant within insurance environments
    • Fluent written and spoken English
    • Training design & development background
    • Focus on results (result orientation)
    • Good structuring skills
    • Deliver high quality work and paying attention to details
    • Process orientated

    Skills:

    • Self-directed and motivated
    • Strong communication skills in a culturally diverse environment
    • Ability to build working relationships in a complex environment
    • Insurance background is ideal
    • Excellent Microsoft Office skills
    • Skills & knowledge of digital learning tools (e.g. captivate/ Adobe Presenter)

    Responsibilities

    Job role

    In order to enable the target users best, we are looking for a Training Consultant with instruction or technical design background.
    Depending on the project, the target groups vary: e.g. Underwriting, Claims and Operational support teams.

    Responsibilities:

    The scope of the Training Consultant is focusing on the Training work-stream activities ranging from:

    • Acquire a solid understanding of the systems in scope
    • Design & Develop the necessary elements used for End-User enablement: like Training documentation (User manuals, case studies, exercises), job aids & release notes
    • Maintain & refine existing written materials
    • Support digital learning offers
    • Design & maintain the Training Connect pages for knowledge sharing & communication
    • Work with the Business readiness and project team to ensure training impact and requirements are fully understood and managed within project plan
    • Deliver trainings to the business in a customer oriented way and according to the Allianz methods and standards
    • Contribute to constantly improve training methods and standards as well as process and organizational development

    Other info

    Benefits:

    Health and Well-being:

    • Kinetotherapy Room and Corporate Massage
    • Weekly Fruit Day
    • WorldClass Gym Discounts

    Personal and professional development:

    • Complete training curricula available (tailored courses)
    • German Language Courses for any level
    • All you can read with Bookster!

    Extra Perks:

    • Work from Home Option available;
    • Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
    • Go on Vacation and get a Holiday Bonus!

    Attractive compensation package:

    • Fixed salary compensation along with rewards & incentives performance-related bonus scheme
    • Meal and Gift Tickets

    Applying to this job ad you give your consent for your information to be processed by Allianz Services.
    Please read the Personal Data Processing Policy, Allianz Services >>

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