Retail Channel Field Service Executive

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Employer: CHEP Romania
  • Acquisitions - Logistics - Supplies
  • Customer Support - Client Service
  • Sales
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Cluj Napoca
  • Updated at: 06.07.2018
    Short company description

    CHEP is the global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage.

    We are hiring more than 11 000 fantastic and passionate people across the World ready for international development in fast-growing and diverse environment. In CHEP you can make a real impact on business, sharing your passion and being a part of a successful team.


    Higher Degree in Supply Chain / Business or similar
    Experience in sales, logistic, debt collection or direct work with clients in FMCG, wholesale or retailer sector
    Min. 2 years of experience in B2B with customer facing role
    Negotiation, sales, customer service and telephone skills
    Microsoft Office (Word, Excel, Power Point)
    Driving license B category
    Ability to travel across country
    Fluent Romanian with advanced English


    Maximizing the asset productivity through managing proper asset flows in the entrusted region
    Control and improve assets collection performances; support asset recovery initiatives
    Establish and maintain relationships at appropriate levels with customers in entrusted locations
    Train and influence customers’ collection points to ensure the CHEP service is delivered, leading to improved customer satisfaction, collection performance, increased growth, reduced equipment losses and subsequently improved profitability for CHEP
    Manage audit program based on account portfolio implementation
    Control correct information flows to operational computer database / programs
    Provide increase in customer satisfaction through continuous meetings and trainings for Retailers staff according to recognized needs
    Provide feedback on market and customer information to relevant teams for new business or competitor info
    Visiting and auditing new Retailer Point locations – and negotiating the Deed of Cooperation with the new Retailer Points

    Other info