Client Adviser with FRENCH

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Angajator: WEBHELP Romania
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
  • Iasi
  • Actualizat la: 18.09.2018
    Scurta descriere a companiei

    Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
    We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
    Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.


    What we are looking for:

    Do you have an advanced level of French? Perfect, that's where it starts!
    You don’t have experience? Bring your motivation, we’ll take care of the rest!
    Do you have a positive attitude, do you like teamwork and are you able to adapt easily?  A great team awaits you (it’s no joke, you will see!)
    Do you want to work in a professional environment? Webhelp is the answer for you!


    What you are going to do in Webhelp :

    The most important part of your daily activity is to understand the needs of our customers
    Your activity will consist in offering support by phone and mail
    You will do your best to meet and exceed our goals

    Alte informatii

    What we are offering :
    Attractive financial package, performance bonuses and motivating challenges
    Integration program in a dynamic team
    Training and access to training modules for ongoing development
    A welcoming and professional working environment where you will continously learn and develop your career
    Flexible shift program and part-time option

    Company description:
    A leader in the European outsourcing industry, the Webhelp group is an international customer relationship management specialist with strong growth in this field between 2002 and 2012.

    The group has a turnover of almost 1 billion euros and has over 165 clients. Each day, 35,000 employees are in contact with consumers in 100 production units in 28 countries: France, Belgium, Romania, Portugal, Italy, Switzerland, Austria, Germany, Poland, Czech Republic, Lower Countries, Morocco, Algeria , United -um, South Africa, Madagascar, India, Suriname, Turkey, Greece, Denmark, Finland, Norway, Sweden.

    Webhelp is the first French employer in Romania with over 2,000 employees in 6 locations in Bucharest, Ploiesti, Galati and Iasi.