Client Adviser with FRENCH

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Vezi toate job-urile WEBHELP Romania active.


Vezi toate job-urile Client Adviser with FRENCH active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: WEBHELP Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • Iasi
  • Actualizat la: 18.09.2018
    Scurta descriere a companiei

    Webhelp est un leader mondial de l’expérience client et de l’externalisation des processus métier (BPO) spécialisé dans les interactions entre les entreprises et leurs clients - pour une expérience client convaincante dans tous les canaux. Une partie du portefeuille d'externalisation de Webhelp est en outre des services dans les domaines du traitement des paiements, de la distribution et du marketing.

    Plus de 50 000 collaborateurs sur plus de 140 sites dans 35 pays travaillent à l'amélioration permanente des relations avec la clientèle en appliquant des concepts omnidirectionnels basés sur la technologie et aidant ainsi les clients à accroître durablement leurs résultats. Les marques comme Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors, Valentino
    font confiance à Webhelp depuis des années et à travers les frontières géographiques

    Basée à Paris, la société a augmenté son chiffre d'affaires de plus de 250% au cours des 4 dernières années, en investissant dans ses employés, dans l’environnement de travail et en développant ses capacités analytiques et opérationnelles pour proposer une solution transformationnelle d’outsourcing répondant aux défis d’un monde omni-canal. Depuis mars 2016, l'investisseur financier KKR détient une participation dans Webhelp.

    Pour de plus amples informations, consulter le site www.webhelp.com.

    Cerinte

    What we are looking for:

    Do you have an advanced level of French? Perfect, that's where it starts!
    You don’t have experience? Bring your motivation, we’ll take care of the rest!
    Do you have a positive attitude, do you like teamwork and are you able to adapt easily?  A great team awaits you (it’s no joke, you will see!)
    Do you want to work in a professional environment? Webhelp is the answer for you!

    Responsabilitati

    What you are going to do in Webhelp :

    The most important part of your daily activity is to understand the needs of our customers
    Your activity will consist in offering support by phone and mail
    You will do your best to meet and exceed our goals

    Alte informatii

    What we are offering :
    Attractive financial package, performance bonuses and motivating challenges
    Integration program in a dynamic team
    Training and access to training modules for ongoing development
    A welcoming and professional working environment where you will continously learn and develop your career
    Flexible shift program and part-time option

    Company description:
    A leader in the European outsourcing industry, the Webhelp group is an international customer relationship management specialist with strong growth in this field between 2002 and 2012.

    The group has a turnover of almost 1 billion euros and has over 165 clients. Each day, 35,000 employees are in contact with consumers in 100 production units in 28 countries: France, Belgium, Romania, Portugal, Italy, Switzerland, Austria, Germany, Poland, Czech Republic, Lower Countries, Morocco, Algeria , United -um, South Africa, Madagascar, India, Suriname, Turkey, Greece, Denmark, Finland, Norway, Sweden.

    Webhelp is the first French employer in Romania with over 2,000 employees in 6 locations in Bucharest, Ploiesti, Galati and Iasi.