IT SAP Analyst
Acest job nu mai este activ!Vezi toate job-urile Gracel HR active.Vezi toate job-urile IT SAP Analyst active pe Hipo.roVezi toate job-urile in IT Software active pe Hipo.roVezi toate job-urile in Management - Consultanta active pe Hipo.roVezi toate job-urile in Productie active pe Hipo.ro |
Angajator: | Gracel HR |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 04.05.2019 |
Remote work: | On-site |
Gracel Business Solutions is a Brasov based recruitment agency. Our services include Executive search, White-collar technical recruitment, Recruitment for service providers and HR consulting. Most of our clients are multinational companies, both manufacturers and service providers
Cerinte
• Receive, track, manage notifications and requests, and provide SAP system support for internal users on-site and remotely, including on-call support off-hours;
• Responsible for troubleshooting and resolving issues in the SAP system;
• Review and analyze the effectiveness and efficiency of the ERP system including master data set up and business use of the system;
• Support users in a variety of modules mainly Procure to Pay, Order to Cash processing-a MUST. Additional support in Master Data (BOM), Inventory, Production Planning (MRP) and Production (Shop Floor) may be required – optional requests;
• Gather requirements from end users, facilitate business process discussions, and participate in solution design, documentation, configuration, test, and end-user support;
• Work closely with the business and other IT members to ensure proper system maintenance and to provide automated solutions;
• Assist in continuous improvement initiatives for processes, policies, and procedures through statistical analysis. Continually look for ways to drive SAP best practice processes and procedures;
• Work as a liaison and subject matter expert between technical teams and business owners for system updates, root cause analysis, and solution recommendations;
• Analyze business cases to measure adherence to standardized practices and data governance standards.;
• Make configuration changes and prepare development work for transport;
• Support user set up in role-based security;
• Train users with efficiencies in system processing;
• Manage work queues and balance priorities;
• Ensure master data integrity for input and reporting capabilities;
• Create and modify related documentation and recommends process improvements including system/business workflows;
• Create queries and standard reports;
• Perform miscellaneous job-related duties as assigned.
• Minimum of two years experience in supporting users in the SAP commercial system is required;
• Technical diploma;
• Experience in helpdesk software ;
• Ability to work on multiple assignments at the same time;
• Positive team player with the ability to work individually and in a team environment;
• Skill in organization and attention to detail;
• Customer service experience;
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies;
• Flexibility in responding to job demands;
• Knowledge of current technological developments/trends in the area of expertise;
• Strong English and German language skills.
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