IT SAP Analyst

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Angajator: Gracel HR
Domeniu:
  • IT Software
  • Management - Consultanta
  • Productie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Brasov
  • Actualizat la: 04.05.2019
    Remote work: On-site
    Scurta descriere a companiei

    Gracel Business Solutions is a Brasov based recruitment agency. Our services include Executive search, White-collar technical recruitment, Recruitment for service providers and HR consulting. Most of our clients are multinational companies, both manufacturers and service providers

    Cerinte

    • Receive, track, manage notifications and requests, and provide SAP system support for internal users on-site and remotely, including on-call support off-hours;
    • Responsible for troubleshooting and resolving issues in the SAP system;
    • Review and analyze the effectiveness and efficiency of the ERP system including master data set up and business use of the system;
    • Support users in a variety of modules mainly Procure to Pay, Order to Cash processing-a MUST. Additional support in Master Data (BOM), Inventory, Production Planning (MRP) and Production (Shop Floor) may be required – optional requests;
    • Gather requirements from end users, facilitate business process discussions, and participate in solution design, documentation, configuration, test, and end-user support;
    • Work closely with the business and other IT members to ensure proper system maintenance and to provide automated solutions;
    • Assist in continuous improvement initiatives for processes, policies, and procedures through statistical analysis. Continually look for ways to drive SAP best practice processes and procedures;
    • Work as a liaison and subject matter expert between technical teams and business owners for system updates, root cause analysis, and solution recommendations;
    • Analyze business cases to measure adherence to standardized practices and data governance standards.;
    • Make configuration changes and prepare development work for transport;
    • Support user set up in role-based security;
    • Train users with efficiencies in system processing;
    • Manage work queues and balance priorities;
    • Ensure master data integrity for input and reporting capabilities;
    • Create and modify related documentation and recommends process improvements including system/business workflows;
    • Create queries and standard reports;
    • Perform miscellaneous job-related duties as assigned.

    Responsabilitati

    • Minimum of two years experience in supporting users in the SAP commercial system is required;
    • Technical diploma;
    • Experience in helpdesk software ;
    • Ability to work on multiple assignments at the same time;
    • Positive team player with the ability to work individually and in a team environment;
    • Skill in organization and attention to detail;
    • Customer service experience;
    • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies;
    • Flexibility in responding to job demands;
    • Knowledge of current technological developments/trends in the area of expertise;
    • Strong English and German language skills.

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