Internship CRM logger - Emerson

PRINCIPLE JOB RESPONSIBILITIES

• Registers in the electronic system all RFQs and POs from customers in a timely manner;
• Ensures accurate CRM loggs based on Emerson standards and procedures;
• Maintains an updated CRM database by adding new Customer contacts and accounts;
• Sends acknowledgement of receipt for RFQs and POs to customer;
• Assigns CRM tasks to the responsible person in the Sales Office;
• Provides support to the Sales team that meets customer requirements and ensures the highest standards of presentation;
• Updates CRM database with the relevant information for every query that is being logged;
• Maintains soft copy documents;
• Facilitates archiving of all documents used in the logging phase in OCM;
• Flexibility, depending on urgent enquiries received at the sales desk.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Good English (written and spoken B1-B2) – any other language is a plus;
• Customer orientation;
• PC skills: MS Office, Internet, ERP systems (nice to have);
• Interpersonal/Communication Skills;
• Innovation/Improvement;
• Administrative competencies;
• Internal customer liaison;
• Working in virtual an remote teams.

About Emerson

Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.