Customer Support Representative

Employer: HELPLINE
Domain:
  • Others
  • Customer Support - Client Service
  • Tourism
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Timisoara
  • Updated at: 23.04.2018
    Short company description

    Requirements

    Spoken language: English - fluent.
    Previous customer care experience.
    Customer oriented, interpersonal skills, listening skills, analytical skills and team spirit.
    Availability to work in shifts

    Responsibilities

    - Provide first line support with accurate and creative solutions to customer problems
    - Research, resolve, and respond to general issues received via telephone calls and e-mails from customers
    - Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
    - Demonstrate excellent customer service at all times

    Other info

    What we offer:

    Central building offices with excellent view on the city, top facilities and equipment
    Competitive salary, performance bonus, meal tickets and gift vouchers

    Training opportunities
    Medlife medical package
    Extra vacation days
    Massage at the office day
    Fruits on the house