EMEA Customer Facing Asset Manager and Contractual Framework Development (# 3026752)

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders, and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.

HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies.
HP has an impressive portfolio and strong innovation pipeline across areas such as:
• blended reality technology - our unique Sprout by HP will change the way people do things
• 3D printing
• multi-function printing
• Ink in the office
• tablets, phablets, notebooks
• mobile workstations

We’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!

Skills required:

Project management expertise
Excellent (English) verbal and written communication skills
Consulting Skills: employ exemplary consulting skills by becoming a trusted advisor to the countries and ww teams and providing clarity to solution determination
Communication and Negotiation skills: ability to communicate at highest levels within an organization; employ active listening skills and ability to adjust messages to audience level
Effective presentation skills (speaking effectively, adjusting messages to audience level)
Ability to multi-task and demonstrate adaptability and patience in a changing and dynamic environment
Ability to effectively work cross functionally
Ability to establish goals and action plans, set realistic timetables, and monitor progress towards their completion.
Ability to establish business case to present options and guide management choice.
Ability to identify and analyse problems using sound judgment and creatively determine solutions in order to effectively resolve issues.
Ability to react quickly to changing priorities and instil the appropriate sense of urgency in others.

Experience required:

IT knowledge or interest is a plus.

Role description:

You will work within the MS EMEA Infrastructure team and be responsible for remote monitoring and management assets.
Those assets are used by HP to monitor and control printers under Managed Print Service (MPS) contracts. Those assets are key for our business as they allow HP to provide supplies (e.g. cartridges and toners) on time to our customer but also collect the number of pages printed so HP can invoice the customer accurately.
You will represent the EMEA region within WW instances and work with the countries and potentially customers to define the requirements of the infrastructure that supports those assets. You will lead the EMEA support for those assets assuring HP can provide best in class services to our customers.
You will define/influence the processes around those tools and deploy them in EMEA. You will work with the other regions to align on tools and processes and reach consensus where possible. You will drive ww to ensure EMEA requirements are delivered.
You will also support the contractual framework development initiative, helping the manager to define and document the requirements for monitoring and fleet management.

How will we help your personal and professional development?

We don’t label you or your performance, we look to help you grow your unique potential
Trainings, workshops and access to more than 10,000 wisdom nuggets via our learning platform and programs on all key professional and leadership skills you can imagine
New disruptive technology introductions sessions

We love our work environment. We think you will too:

It’s a friendly atmosphere with supportive leaders to bring your creativity to max
Work-life balance support including flex-time arrangements and work from home opportunities
Corporate Social Responsibility initiatives to help you make an impact to communities at large

Your additional benefits package:

Medical services subscription
24 paid holidays
Lunch tickets
Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten)
Wellness program, Multisport card and free coffee, tea and fruits
Vendors discount program (Restaurants, cinema, clothing, and other)