Sales Support Analyst with German and English

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Employer: Prohuman
Domain:
  • Customer Support - Client Service
  • Administrative Assistance
  • Sales
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 10.05.2018
    Remote work: On-site
    Short company description

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Requirements

    Requirements for the Sales Support Analyst with German and English:

    - University degree - economic background would be a plus;
    - Advanced level in German and English;
    - Experience in economics, finance or channel partner business would be a plus;
    - Ability to be flexible and work analytically in problem-solving environment;
    - Strong organizational, multi-tasking, and time-management skills as well as excellent communication skills; technical focus;
    - Ability to deliver under tight deadlines to multiple stakeholders;
    - Team player and proactive.

    Responsibilities

    What the Sales Support Analyst with German and English would do:

    - Provide daily operational support to Partners on Channel Data Management Processes;
    - Provide training and information on Operations processes and tools to Partners as needed;
    - Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution;
    - Conduct regular operational reviews with Partners;
    - Deliver reporting documentation to Partners and other stakeholders;
    - Act as first point of escalation for partners and internal stakeholders;
    - Ensure compliance and process guidelines are followed by Partners and other stakeholders;
    - Escalate issues on time and to the correct owner.

    Other info

    Job Code: 260318 IC

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