Risk Investigator

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Employer: 2Checkout (now Verifone)
Domain:
  • Internet - eCommerce
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 04.12.2018
    Remote work: On-site
    Short company description

    About 2Checkout

    2Checkout (now Verifone) is the leading all-in-one monetization platform for global businesses built to help clients drive sales growth across channels and increase market share by simplifying the complexities of modern commerce. 2Checkout’s digital services, including global payments, subscription billing, merchandising, taxes, compliance, and risk, help clients stay focused on innovating their products while delivering exceptional customer experiences.

    In August 2020, 2Checkout was acquired by Verifone, the leading global provider of payment and commerce solutions. Both companies share the same vision: to simplify modern commerce and facilitate frictionless experiences, enabling companies to optimize their business performance.

    2Checkout will continue its journey as Verifone, having even greater financial strength, scalability, resources, relationships, and market potential.

    About Verifone

    Verifone is transforming everyday transactions into opportunities for connected commerce. Verifone is connecting payment devices to the cloud, merging the online and in-store shopping experience and creating the next generation of digital engagement between merchants and consumers.

    Built on a 30-year history of uncompromised security with approximately 29 million devices and terminals deployed worldwide. Verifone’s team is known as trusted experts who work with clients and partners, helping to solve their most complex payments challenges.  Verifone has clients and partners in more than 150 countries, including the world’s best-known retail brands, financial institutions, and payment providers.

    Verifone revolutionizes commerce. Simply. Everywhere.

    ***

    As part of the new journey, 2Checkout (now Verifone) is growing the talented tech team in Bucharest where it will create an R&D excellence center.

    Almost 100 jobs will be open in the following months to work on top-notch payments like: integrating alternative payment methods, payments authentication, mobile POS application, payment gateway solutions, android platform for payment devices and others.

    The new colleagues will have the opportunity to work with state-of-the-art technologies for solutions used in more than 150 markets in which Verifone operates. They will also contribute to the development of ultra-innovative payment solutions and integrated ecosystems used in all global sales channels, both online and offline, many of which do not currently exist in Romania. This is a collaborative and fast paced work environment, where people work with real time problems, that make a big impact in the industry.

    Requirements

    • Bachelor degree or three years related experience and/or training; or equivalent combination of education and experience
    • Focus, exceptional time management skills, and ingenuity
    • Demonstrated professionalism via all forms of communication
    • Experience in making quick, high quality decisions on complex issues
    • Sound knowledge of eCommerce concepts is a plus

    Responsibilities

    • Conduct complete and holistic Merchant-level reviews to mitigate loss for 2Checkout and ensure compliance with card brand rules as well as mitigate fraud and credit risk
    • Develop broad knowledge concerning the policies and procedures of other departments within the organization to understand and effectively mitigate potential negative outcomes as a result of customer-focused improvements/changes
    • Flex between assigned work and ad hoc inquiries/investigations, prioritizing based on established critical deadlines for completion
    • Answer external and internal risk related inquiries via email and phone support.
    • Contact customers to verify transactions processed through merchant accounts
    • Suggest improvements in the tools and techniques to help scale the team

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