Claims Officer with Greek

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

-Written and spoken ability to communicate in Greek for client interaction (B2-C1);
-Good English (B2);
-Relevant experience in collection or a similar field (customer service) is a plus;
-Experience with accounting systems, cash applications, customer service, SAP would be a plus;
-Competent Microsoft Office user: Excel, Word and Power Point;
-Ability to solve urgent matters and work under pressure;
-Ability to prioritize and schedule workload;
-Reliable, active approach striving for process improvement;
-Responsibility, accuracy;
-Team player.

- Receiving claim notifications
- Validating that all necessary- documents are received
- Conforming the receipt of claims and request missing documents
- Identifying and classify the type of claim
- Registering the claim into the appropriate system based on deducible value
- Assigning claim details to the internal dep for investigation
- Monitoring the progress of claim investigation team and inform the client over the status progress
- Receiving confirmation of s claim being settled or rejected from claim investigation team, Updating claims system accordingly .
- Forwarding the details of claims to be settled to the F&.A team for payment
- Receiving confirmation from F&A that a claim is paid and update the claims system

We offer:
- Relocation package for candidates from other cities/ countries;
- Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
- Opportunity to practice Spanish with native speakers;
- Access to a global network of knowledge and resources;
- Extensive training through a variety of methods – online, classroom, etc;
- Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
- An experienced Career Counselor to guide you and check on your progress;
- Interesting and challenging work for the world’s leading companies – our clients;
- Professional growth opportunities that recognize individual contributions and performance;
- A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.