English Customer support with Tech Support - From Home

Employer: Grupo Noa International
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Cluj Napoca
  • Timisoara
  • Updated at: 18.04.2018
    Short company description

    In business since 2007, Grupo Noa International is a global virtual call center providing high reliability, low cost international direct response service. With clients ranging from start-ups to multinational corporations, we have calibrated our processes to lower our client’s costs and be productive as soon as we are engaged.

    Requirements

    Needs to hire 5 Freelancers
    We are looking for a number of English Speaking agents to do Customer Service for English Customers. Please send your "Skype id" together with your resume. This is a work from home job.

    Contractor requirements: We are looking for a contractor who:

    1. Is available for 8 hours per day, 8am to 5 pm or 3pm to 12am UK hours, from Monday to Friday and Weekends by rotation.

    2. Has worked in Customer Service before.

    3. Has a solid command of the English language.

    5. Internet connection of 3 Mb or more. It can not be wireless nor through a data card. You should also test that you do not have a latency of over 100ms.

    6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.

    7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.

    Responsibilities

    How to apply:Please respond with a cover letter that includes the following:

    1. The language level that you have

    2. Your B2B Outbound sales experience

    3. Your schedule availability.

    Other info

    About the company: We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over 10 years now.