Logistics Client Service Consultant with Romanian & English (Sofia, Bulgaria)

TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 250,000 citizens around the world and through its five TELUS International Community Boards that have provided $4.6 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.

Your profile:

Excellent level of Romanian
Very good level of English
Friendly and outgoing personality
Availability to relocate in Sofia, Bulgaria

Your role:

Handle incoming customer inquiries and respond in a timely manner via telephone and email
Coordination and tracking of client shipments
Serve as the first point of contact, and central information source for the client

Our offer:

Flexible working time options
High quality trainings and opportunities to forge a career in an international company
Competitive remuneration and benefits
Relocation bonus
A stimulating multi-cultural environment

If this sounds like the perfect position for you, please send us your CV or call us at 0800 18 070!

We can't wait to meet you!