M2M 2 level assurance Core PS

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Employer: Ericsson Romania
Domain:
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 25.11.2018
    Remote work: On-site
    Short company description

    At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.

    Requirements


    Profile:

    Technical Skills
    •Minimum 3 years of experience in relevant technology
    •Experience in management of Core PS components
    •Familiar and with a good business understanding of the M2M (machine to machine) landscape
    •Linux, routing protocols, IPSec


    Business Understanding



    •Very good knowledge and understanding of Managed Services Delivery Model and its processes
    •ITIL knowledge
    •Result oriented and with a sense of urgency related to the service delivery, according to the operational agreements in place
    •Experience with the interpretation of quality indicators to detect weaknesses and implement corrective actions on the Core PS network;
    •Proactive approach in order to minimize or eliminate the business critical situations
    •End user orientation/ Customer orientation with excellent understanding of service providers / operators business requirements - be able to create true client value
    •Highly developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create a learning culture.


    Education:

    •Relevant graduate degree


    Language:



    •Knowledge of English spoken and written at a level sufficient to maintain relationships with colleagues and corporate organizations with which it is connected
    Interpersonal skills



    •Ability to cope in a fast changing environment; flexible and responsive to changing work patterns and demands;
    •Effective communication skills, both written and verbal
    •Ability to work within a global, remote workforce
    •Ability to work independently and in a team environment
    •Ability to work under pressure.


    Responsibilities

    Team Description and Purpose of Role

    Support Engineer in 2nd Level Assurance Core PS team. The role is to support into production the Core PS systems of the Ericsson Device Connection Platform (machine-to machine services).



    The engineer should have a good knowledge of Ericsson Core PS nodes, on a technical extent (GGSN/PGW, DNS, SAPC). Included in the scope is also maintenance of auxiliary equipment with purposes like back-up, log management, network performance monitoring and management.

    Previous Ericsson technical node knowledge is needed, since offered training will be offered, but to a limited extent, while the candidates are expected to be up and running within weeks of successfully being offered the role.

    Career Path


    Proposed development will be in line with Ericsson Career Competence Model, identified and followed up in the continuous coaching and development process of IPM (Individual Performance Management).

    Main Job Responsibilities:

    To manage the Ericsson DCP Core PS area within the service domain of our clients; this includes:


    •Troubleshooting of DCP Core PS components: GGSN/PGW, DNS, SAPC
    •Administration and monitoring of DCP Core PS components
    •Management and implementation of new automatic scripts
    •Verify and support implementation of configuration changes at the request of the customer or when is needed for performance reasons
    •Impact analysis for standard/emergency changes




    •Coordinate and work together with other teams such as: 3nd line of support, engineering, R&D
    •Provide work instructions and improvements of the processes
    •Actively participate and contribute in the problem management process when necessary
    •Cover 24x7 On Call duty on request to support the 1st level assurance teams

    Other info

    To ensure professional growth, Ericsson offers a stimulating work experience that allow you to acquire the knowledge and skills necessary to reach your career goals. In the Romanian Center we are well known for providing:
    Modern, energetic, global working environment
    Access to latest technology and ability to work to develop new tools and showcase your bright ideas
    Opportunities for continuous learning & professional growth and promotion
    Work in a dynamic company along with the smartest people in the industry
    Comprehensive benefits package: including premium healthcare & gym subscriptions
    Opportunity to be an active part of the community via Brand Ambassadors, CSR Activities, Sports Teams etc. which Ericsson is supporting
    Work from Home and Flexible and Remote Working Hours
    Did you know that more than half the people in the world now have a mobile phone? That's 5 billion people! It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. The next step is connecting things. Ericsson enables innovative ways of doing business and shaping the future together, as well as a renewed approach to global challenges such as education, healthcare, climate change and our use of natural resources.
    We are undergoing a continuous transformation process to achieve our Networked Society goal. Together, in Romania we create a culture of innovation, constantly transforming to find new ways of working. Thanks to our employees’ curiosity, determination and proactive approach, our technologies have transformed and shaped the future. Opened in 2007, the Global Site in Bucharest is one in only four all over the world, the only one situated in Europe and a vital component in Ericsson’s global services organization. On a day to day basis, the Center services global customers across the globe, managing networks that, together, enable 200 million subscribers to communicate. The Romanian site currently counts on a team of 1,900 strong professionals and enthusiastic young specialists and is developing constantly to meet customer needs. We are passionate about social causes (having a strong Brand Ambassadors Team) and sports (over 20 teams participating in major competitions). Find out more about us and our story in Romania on ourpeopleourstory.ro.

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