Content Review Analyst - Spanish/Italian/French/German (Timisoara)

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Angajator: Prohuman
Domeniu:
  • Customer support - Client service
  • Internet - eCommerce
  • Marketing
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • Arad
  • Lugoj
  • Timisoara
  • Actualizat la: 25.04.2018
    Remote work: On-site
    Scurta descriere a companiei

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Cerinte

    Do you want to kick-start your career in a multinational company? Then this is your chance!

    All you need is drive, and eye for detail and a B2 level in English and one of these languages:

    Spanish/Italian/French/Turkish

    Responsabilitati

    APT recruits for its client, a company that delivers IT Services, Business and Technology Consulting, IT Outsourcing and System Integration services & solutions.

    As a Content Review Analyst, you will:

    - Assist the social media community and help resolve enquiries empathetically, accurately and on time

    - Become and remain knowledgeable about Customer products and community standards

    - Make well balanced decisions and personally driven to be an effective advocate for the social media community

    - Investigate and resolve issues that are reported on Customer’s online platform (social media) such as requests for account support and reports of potentially abusive content

    - Review the reported content within agreed turnaround times and standards of quality

    - Identify inefficiencies in workflows and suggest solutions

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