Technical Adviser with Serbo-Croatian

We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.

Ideal profile:

Serbo-Croatian language (verbal and written proficiency)
Customer oriented person
Excellent communication skills (active listening)
Quick learner

Responsibilities:

Answer inbound calls from customers and provide excellent customer service
Provide solutions to technical issues and create brand engagement
Perform administrative changes in our communication tools, based on information provided by the client

Benefits:

Joining our team is not just a career, it is a personal challenge!
We offer you flexible schedule, a pleasant working environment located in the city center and an attractive income with monthly benefits.
Confidence and experience with customer service are a must, world class training will be provided to give you the skills, confidence and knowledge to grow and develop within your role.

By joining Webhelp, you will be integrating a dynamic company where you can make a difference and find real career development opportunities.

More than your past experience, your motivation and personality will make the difference!

Join our team and show off your talent!

Company description:

Webhelp is a global business process outsourcer (BPO), specialized in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.
From more than 100 sites in 28 countries with a strong team, our focus is on engineering performance improvements and delivering a real and lasting transformation in our clients’ operating models to generate financial advantage. We partner with some of the world’s most progressive brands including Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino.
Headquartered in Paris, France, the company has grown its revenues by more than 250% in the last 4 years by investing in its people, the environment they work in and developing its analytical and operating capability to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world.