2nd level Operations CORE CS

Employer: Ericsson
Domain:
  • Telecommunication
  • Job type: full-time
    Job level: > 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.03.2018
    Short company description

    At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker?
    Learn what makes YOU + Ericsson a powerful combination. Join us today.

    About Us

    We are one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world.
    Together, in Romania we create a culture of innovation, constantly transforming to find new ways of working. Opened in 2007, the Global Site in Bucharest is one in only four all over the world, the only one situated in Europe and a vital component in Ericsson’s global services organization. The Romanian site currently counts on a team of 1,900 strong professionals and enthusiastic young specialists and is developing constantly to meet customer needs.


    Requirements

    -In-depth knowledge of operation and troubleshooting techniques of MSC, MSC-S, HLR, HSS, MGW, STP, MSS, IMS, IMT;
    -Good communication skills;
    -Ability to work independently and in a team environment;
    -Ability to work under strong pressure related to scale of business impact;
    -Bachelor/Master of Science in Telecommunication Engineering, Computer Information Systems or equivalent with a minimum of 1 to 5 years of work experience.
    -3+ years in 2nd Level Activities or Planning and Design or Build Activities;
    -Experience with MSCS, MSC, MGW, HLR, STP preferably Ericsson AXE platform or similar knowledge on Nokia, Huawei or Alcatel Core CS related equipment;
    -Deep debugging knowledge;
    -SS7 troubleshooting;
    -SS7 protocol stack.

    Responsibilities

    Did you know that more than half the people in the world now have a mobile phone? That's 5 billion people! It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. The next step is connecting things. Ericsson enables innovative ways of doing business and shaping the future together, as well as a renewed approach to global challenges such as education, healthcare, climate change and our use of natural resources.We are undergoing a continuous transformation process to achieve our Networked Society goal. Together, in Romania we create a culture of innovation, constantly transforming to find new ways of working. Thanks to our employees’ curiosity, determination, and proactive approach, our technologies have transformed and shaped the future. Opened in 2007, the Global Site in Bucharest is one in only four all over the world, the only one situated in Europe and a vital component in Ericsson’s global services organization. On a day to day basis, the Center services global customers across the globe, managing networks that, together, enable 200 million subscribers to communicate. The Romanian site currently counts on a team of 1,900 strong professionals and enthusiastic young specialists and is developing constantly to meet customer needs. We are passionate about social causes (having a strong Brand Ambassadors Team) and sports (over 20 teams participating in major competitions). Find out more about us and our story in Romania on ourpeopleourstory.ro.

    NOC GSC Romania is today one of the primary operations centres for managed services.Within the NOC GSDC Romania, there are three units focusing on the various aspects of delivery: Operations Support, Front Office (Level 1 support) and Back Office (Level 2/3 support).

    The organization is responsible for provisioning and operation of our customer’s network. This includes fault restorations (Assurance), technical changes, configuration management, readiness, security, performance management, preventive maintenance, provisioning, and consultancy.

    Main Responsibilities:
    - Manage networks and nodes within the Core CS domain;2G, 3G, LTE network switching operation and troubleshooting on MSC, MSC-S, HLR, HSS, MGW, STP, MSS, IMS, IMT;
    -Preventive Maintenance activities;
    -Fault handling and corrective actions;
    -Equipment and service performance parameters handling;
    -Participate in project activities, implementing/adapting of new E2E service functionalities;
    -On regular base covering the 7x24 Call-out responsibility;
    -Provide input, implement and verify improvements in processes and work instructions;
    -Verify and implement configuration changes;
    -Transfer knowledge in a structured way to NOC colleagues.

    Other info

    To ensure professional growth, Ericsson offers a stimulating work experience that allows you to acquire the knowledge and skills necessary to reach your career goals.
    In the Romanian Center we are well known for providing:
    -Modern, energetic, global working environment;
    -Access to latest technology and ability to work to develop new tools and showcase your bright ideas;
    -Opportunities for continuous learning & professional growth and promotion;
    -Work in a dynamic company along with the smartest people in the industry;
    -Comprehensive benefits package: including premium healthcare & gym subscriptions;
    -Opportunity to be an active part of the community via Brand Ambassadors, CSR Activities, Sports Teams etc. which Ericsson is supporting.

    Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.Ericsson complies with the applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.Ericsson expressly prohibits any form of workplace harassment based on race, colour, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.