Senior Student Counselor

Employer: Studyportals
Domain:
  • Customer Support - Client Service
  • Internet - eCommerce
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 25.04.2018
    Short company description

    StudyPortals is the biggest educational search platform globally - and we are looking to expand our team! Our challenge is to build, adapt, and create the biggest education search platform, bringing absolute transparency and reliability to international higher education. By understanding the student journey in and out, we’re building a platform that is valuable to students and agile to the demands of international education.

    Requirements

    3-4 years of experience as a student counselor
    Experience with different markets (Europe, USA, Asia, etc.)
    Capable of understanding multi-disciplinary domains
    Good knowledge of Higher Education worldwide
    Good communication skills; fluent verbal and written English is a must
    Good interpersonal skills, and extremely customer-centric; you will need to communicate verbally with students on a daily basis
    Goal-oriented, able to work at a fast pace with good stress management skills
    Strong logical and business sense; you'll be a pioneer in optimising counselling & the student recruitment funnel!
    Willing to do several weeks of extensive training in The Netherlands before moving to our Romanian office
    Ability to lead a team; you will be responsible for creating, developing and managing a team by the end of the year

    Responsibilities

    As a Student Counselor, your primary focus will be guiding and supporting students through the process of application - including clarifying possible doubts that arise during the application process, validating required documentation and processing the student applications . You will be in a pioneering position, setting the stage for what we hope will be a team of multiple counselors. As the first full-time counselor there will be lots of personal growth opportunities and chances to coach other counselors. We aim high. The sky is the limit!

    Other info

    BENEFITS
    What we offer?

    The opportunity to join an international company with 35+ nationalities
    Private medical clinic subscription
    Bonus opportunity based on performance
    Meal tickets of 15 RON
    25 holidays per year
    Coffee, tea, and fruits on the house
    A fabulous new office in downtown Bucharest, 10 mins from Unirii Subway station; the office is a beautiful Villa only for us which even has a gym & showers
    A great company environment that is serious about having fun with everything we do, including frequent memorable team events
    The opportunity to make our world a little better and be at the core of the growth phase of a study choice giant that the global market is desperately waiting for.