Service Point Advisor

At DHL Express, we never stop thinking of ways to help you improve your business. Whether its increasing shipping efficiency or expanding into new markets, we want to help our clients to connect with their customers quickly and reliably. Our international network covers more than 220 countries and territories around the globe and includes decades of shipping, logistics, and eCommerce experience.
And because our future is delivered by our employees, we are looking for talents to bring their diversity to become even stronger together.

- Sales and customer orientation
- Communication skills in both Romanian and English (written & spoken)
- Ability to work under pressure
- Teamwork spirit & initiative
- Planning & organizing skills
- Analytical thinking & adaptability
- Dynamic and motivated person
- Very good PC skills (Word & Excel)

- Establish and maintain excellent relationship with customers in order to ensure the best quality service is offered
- To promote a high sales initiative in order to increase country business acquisition
- Ensure correct shipments’ collections and deliveries, respecting company’s process and procedures
- Provide activity reports to direct superior
- Conduct a proper inter-departmental communication & relationship with all DHL Romania departments