Customer Support with English and French-Part-Time/Full-Time

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Angajator: Conectys
Domeniu:
  • Customer support - Client service
  • Relatii Publice
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 18.04.2018
    Scurta descriere a companiei

    Conectys is a global organization with centers on 2 continents and in 4 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

    We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

    Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

    Cerinte

    - Advanced language skills (C1 or C2) of English and French
    - Good communication skills, both spoken and written;
    - Flexible, motivated, organized, team player fellow;
    - Problem solving abilities;
    - Fast adaptability;
    - Good PC operating skills is a plus.

    Responsabilitati

    Your main role will consist in:

    - Client support via email/phone (in industries like internet connections, sport devices, networking tools, car parts etc.)
    - Advise the customers regarding their requests and offering specific solutions/information;
    - Respond to all customers’ enquiries within given timescales and efficiently meet deadlines;
    - Easily finding solutions for the customers.

    Alte informatii

    Attractive salary packages;
    - Specific trainings;
    - Working in a young environment with a motivated, professional and result oriented team;
    - Personal and professional development;
    - Individual bonuses based on involvement and performance;
    - Meal tickets and other company benefits.