Technical Support Specialist - Italian
Acest job nu mai este activ!Vezi toate job-urile Hunt Recruitment active.Vezi toate job-urile Technical Support Specialist - Italian active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in IT Software active pe Hipo.roVezi toate job-urile in Vanzari active pe Hipo.ro |
Angajator: | Hunt Recruitment |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 15.04.2018 |
Remote work: | On-site |
Hunt Group – a mix of recruitment (executive search and head hunting) and outsourcing activities in industries such as IT, oil&gas, banking, finance and automotive.
- High School Diploma, or equivalent
- Bachelor degree in Management, Computer Science or a technology related discipline
- Fluent in English and Italian
- Good interpersonal, verbal & written communication skills
- Experience with Knowledge Management & Call Center Management
- Provide reliable technical assistance to internal and external customers
- Provide professional coverage of TechnicaI Support Helpdesk
- Support focus on accuracy, timely feedback and customer satisfaction
- Drive timely identification, investigation, resolution, root cause analysis and replication of technical issues
- Develop broad understanding ofcustomer needs
- Support the knowledge-sharing mindset, methodology, and tools
- Help develop Technical Support processes, you will ensure proper documenting and recording of all activity and communication
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