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Order to Cash with Polish/Dutch/German
Acest job nu mai este activ!Vezi toate job-urile Wipro Digital Operations and Platforms active.Vezi toate job-urile Order to Cash with Polish/Dutch/German active pe Hipo.roVezi toate job-urile in Achizitii - Logistica - Aprovizionare active pe Hipo.ro |
Angajator: | Wipro Digital Operations and Platforms |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 15.04.2018 |
Remote work: | On-site |
Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.
By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.
Requirements:
Proficiency in English and Polish/Dutch/German
Good verbal & written communication skills
Previous experience on 1-3 years (preferably in a Customer Service/AR area)
Rigorous and accurate working style
Good working knowledge of MS Office (especially Excel)
Previous exposure to order to cash systems & other ERP tools would represent an advantage
Responsibilities:
Managing Customer relationship through providing daily operational support
Managing all incoming Order to Cash requests / orders or the backlog (orders and orders related requests)
Addressing all written / verbal Order to Cash requests and complaints received from the Customer
Keeping the customer informed of progress at all stages and coordinating any order prioritization request in order to meet the expectations
Processing the credit requests and order management requests in a timely manner and according to the Customer's instructions / procedures
Initiating customer billing
Managing AR Sub Ledger Period Close activities
Handling Cash Application/Reconciliation activities
Processing Intercompany Cash Settlement Transactions
Manage Write-offs, Customer Disputes and Month End Closing Activities
Support for Escalations and Processing Service Requests/Inquiries
Sending purchase orders to Customer's vendors / suppliers, asking for acknowledgements and delivery confirmations (including friendly reminders)
Managing all transaction processing activities, finding solutions and giving answers to raised queries / issues
Analyzing operational data, identifies root causes of (repetitive) issues and driving corrective actions for the current activity at individual level
Processing, coding and revising invoices as per SOP guidelines
Proactively monitors backlog of orders / requests using different tools & reports, working to avoid escalations
Benefits:
Fantastic opportunity to work for one of the biggest brands in the world in a unique work environment
Great career opportunity with a leading international outsourcing company
Opportunity of personal development in a multinational working environment
Competitive salary with attractive set of social benefits
Relocation package: in case that you are not living in Bucharest, the company will offer you support In order to relocate to our office location
Access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs
Personal and professional development through a variety of training programs (hard/soft skills)
If this role fits with your professional expectations, we invite you to apply and we will get back to you to discuss more details about the recruitment process.
However, if you are not interested but you know other people who might be, don't hesitate to suggest them to apply.
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