Contact Center Advisor

IFUTURE Romania is a recruitment company part of a multinational organisation Thakral Group from Singapore. We want to be the Solution Partner, positioning as the intermediate between the potential of the labor market and the specialized staff need from our portofolio clients.

The values which drives our activity are: Passion, Responsibility, Flexibility, Creativity.

Our goal is to provide high quality recruitment and consultancy services to interested candidates of the romanian labor market, by making them take the right step forward and match goals with individual plans.

• Persoana dinamica si motivata;
• Orientata catre client si vanzare;
• Cu bune abilitati de comunicare;
• Sa ii placa sa invete si sa interactioneze cu oamenii;

• Sa preia apelurile primite de la clienti;
• Sa raspunda tuturor cerintelor clientilor intr-o maniera profesionista, pentru a proiecta o imagine pozitiva a companiei;
• Tratarea tuturor reclamatiile diplomatic pentru a restabili increderea in serviciile companiei;
• Sa ofere un serviciu eficient, prompt si orientat spre vanzare tuturor clientilor;
• Inregistrarea si tracking comenzilor in sistem.

• Pachet salarial atractiv la care se adauga bonusuri lunare, tichete de masa, plus alte beneficii;
• Oportunitatea de a lucra alaturi de o echipa tanara si dinamica.