Technical Account Representative - German

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Key responsibilities

Your role will involve delivering technical solutions that address customers’ varying needs, either working independently or with a subject matter expert on more complex solutions. You will:

Provide product or BU specific expertise and technical validation; promote and position key strategic product and service offerings
May own account sets and/or be called into accounts as opportunities are identified
Act as a technical resource to support the sales organization to meet and/or exceed their objectives
Identify customer needs/ requirements, and recommend the appropriate products and solutions
Remain up-to-date on new product, technology, and services offerings; assist the on-going education of the broader team
Maintain relationships at leadership and departmental levels to lead to new business opportunities

Essential requirements:

Excellent communication skills: German and English
Ability to recommend business IT solutions considering customer needs and Dell EMC interests. Good hardware knowledge (clients, server infrastructure, storage, back-up system), general software knowledge, service knowledge
Customer focus and experienced in complex sales/business situation
Ability to change in response to a rapidly moving competitive environment and to identify and develop sales opportunities
1-2 years of relevant work/sales experience
Strong analytical, decision-making and organizational skills
Drive for results and priority setting
Desirable requirements:

Good hardware knowledge (clients, server infrastructure, storage, back-up system), general software knowledge, service knowledge
Related industry or segment experience

Benefits

Our people are the most critical component of our long-term success and their health and well being are our priority. You will enjoy a comprehensive, locally competitive benefits package.


Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.Learn more about Diversity and Inclusion at Dell here.