Trainer of a pilot project of 12 weeks

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Angajator: Wipro Digital Operations and Platforms
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Timisoara
  • Actualizat la: 06.04.2018
    Remote work: On-site
    Scurta descriere a companiei

    Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

    Cerinte

    ●University graduate or above
    ● Written and spoken fluency in business English and at least medium knowledge of Spanish
    ●Up to 2-3 years prior experience in Business Process Outsourcing environment or comparable service/process management environment and 1+ years of prior experience as a trainer

    Responsabilitati

    Basically you will be in charge with:


    • Delivering the training programs to the team of analysts
    • Documenting the training reports / trackers
    • Liaising with managers to determining training needs and schedule training sessions
    • Supporting and mentoring new employees
    • Conducting evaluations to identify areas of improvement
    • Adapting to process changes and modify the workflow

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