Senior Analyst Order to Cash with French (Night Shift)

Hunt Group – a mix of recruitment (executive search and head hunting) and outsourcing activities in industries such as IT, oil&gas, banking, finance and automotive.

- Customer oriented
- Drive a proactive and result-oriented problem solving approach
- Ability to communicate at all levels and apply high professional standards
- Good analytical skills
- Ability to meet deadlines and work well under pressure
- English (spoken and written) business level
- French (spoken and written) business level
- IT packages computer knowledge - Microsoft Office
- Support a team culture where reflective questions and critical thinking are encouraged
- Work experience in a financial field

- The Order to Cash Senior Analyst will ensure the effective and timely delivery of tasks, according to the department’s objectives and Key Performance Indicators
- To provide first line support to GBS customers regarding Order to Cash issues
- Assist in the identification of continuous improvements to the GBS Order to Cash processes
- Provide assistance with the smooth migration of Order to Cash activities into GBS for new customers
- Promote the standardization, automation and simplification of processes. Develop approach and templates to enhance performance. Improve effectiveness of Global Business Centre service delivery towards world class
- Effective and timely delivery of Order to Cash services, including: order release, external customers financial statments analysis for credit limit review, issues investigation and resolution, contact involved parties for extra information etc
- Adherence to Order to Cash controls, to procedure manuals and process description manuals
- Deliver Order to Cash processes according to the agreements with specific entities and in line with audit recommendations
- Follow and use a robust knowledge management framework: ensure all procedure manuals are updated accordingly and any changes are cascaded to all team members
- Ensure that all agreed controls are adhered to on time and in full