HR Employee relations - Ukrainian and Russian

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Angajator: Professional
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 08.04.2018
    Scurta descriere a companiei

    PROFESSIONAL, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, leasing de personal, assessment & development centers, evaluare de personal, audit organizational si training.


    • Bachelor's Degree in a relevant area;
    • Experience in customer support;
    • Minimal experience in HR is an advantage;
    • Knowledge of English (medium), Russian and Ukrainian (advanced).
    • Customer-oriented;
    • Advanced Microsoft Office skills;
    • Verbal and written communication skills on different audiences.


    • Provides generalist HR advice and guidance, acting as the first point of contact for employee where self-service is either unavailable or where the query cannot be resolved through the self-service channels available;
    • Is responsible for processing HR administration activities using the reference materials available across a range of specialisms, supporting direct customer facing queries;
    • Collects and verifies supporting documentation from employees and line managers in order to initiate/ complete HR transactions;
    • Analyses customer requests and determines where queries require specialist support or escalation to appropriate parties;
    • Executes administrative and transactional processes across the scope of service provided, using online tools, systems and applications;
    • Monitors own performance against service standards, established SLAs and KPIs, to ensure that a professional, efficient and quality service is consistently provided to customers.

    Alte informatii

    • Fixed salary + bonuses;
    • Meal tickets;
    • Training;
    • Medical insurance; etc.
    Details at 0755099517.

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