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HR Employee relations - Ukrainian and Russian
Acest job nu mai este activ!Vezi toate job-urile Professional active.Vezi toate job-urile HR Employee relations - Ukrainian and Russian active pe Hipo.roVezi toate job-urile in Resurse Umane - Psihologie active pe Hipo.ro |
Angajator: | Professional |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 08.04.2018 |
Remote work: | On-site |
Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.
We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.
Requirements:
• Bachelor's Degree in a relevant area;
• Experience in customer support;
• Minimal experience in HR is an advantage;
• Knowledge of English (medium), Russian and Ukrainian (advanced).
• Customer-oriented;
• Advanced Microsoft Office skills;
• Verbal and written communication skills on different audiences.
Responsibilities:
• Provides generalist HR advice and guidance, acting as the first point of contact for employee where self-service is either unavailable or where the query cannot be resolved through the self-service channels available;
• Is responsible for processing HR administration activities using the reference materials available across a range of specialisms, supporting direct customer facing queries;
• Collects and verifies supporting documentation from employees and line managers in order to initiate/ complete HR transactions;
• Analyses customer requests and determines where queries require specialist support or escalation to appropriate parties;
• Executes administrative and transactional processes across the scope of service provided, using online tools, systems and applications;
• Monitors own performance against service standards, established SLAs and KPIs, to ensure that a professional, efficient and quality service is consistently provided to customers.
Benefits:
• Fixed salary + bonuses;
• Meal tickets;
• Training;
• Medical insurance; etc.
Details at 0755099517.
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