Customer Quality Engineer - Timis

Employer: VALEO LIGHTING INJECTION
Domain:
  • Quality Control
  • Engineering
  • Production
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Timisoara
  • Updated at: 19.06.2018
    Short company description

    Valeo este un furnizor de automobile, partener al tuturor producatorilor auto din intreaga lume. In calitate de companie de tehnologie, Valeo propune produse si sisteme inovatoare care contribuie la reducerea emisiilor de CO2 si la dezvoltarea conducerii intuitive.
    In 2017, Grupul Valeo a generat vanzari de 18.6 miliarde Euro si a investit 12% din vanzarea echipamentelor sale originale in Cercetare si Dezvoltare. In decembrie 2017, Valeo avea 184 fabrici, 20 centre de cercetare, 35 de centre de dezvoltare si 15 platforme de distributie si angajeaza la nivel global 111,600 oameni în 33 tari. Valeo este listat la bursa de valori din Paris si este membru al indexului CAC 40.

    Valeo Timisoara face parte din grupul de vizibilitate Business Systems si a început productia de sisteme de iluminat in septembrie 2005, in crestere anuala, cu aproximativ 2000 de angajati in prezent.
    Productia este impartita in trei unitati: Aftermarket - piata de service (AFM), Produse Speciale (SP) si Echipamente Originale (OEM). In locatia din Timis, producem sisteme de iluminare fata si spate, care lucreaza cu cele mai recente tehnologii si folosesc procese complexe de injectare, acoperire, lacuire, metalizare si asamblare.

    In februarie 2018 a fost lansat proiectul pentru clientul Mercedes, intr-un nou modul de productie, utilizand tehnologii si echipamente de ultima generatie in procesul de injectie mase plastice si cel de asamblare a farurilor (Engel, Krauss-Maffei and IMV - prototip pentru procesul de lacuire dezvoltat pentru Valeo).

    Daca sunteti un candidat puternic motivat, caruia sa ii faca placere sa lucreze intr-un mediu dinamic, in continua crestere, cu tehnologii de ultima generatie, asteptam aplicatia dvs.!

    Accepta provocarea Valeo!

    Requirements

    At least one year experience on a similar position, in the automotive field;
    Experience in dealing with complaints from clients - 8D, QRQC;
    Experience in using Control Plan, FMEA, 5Why, Core Tools (an advantage);
    Engineering degree;
    Advanced knowledge of Microsoft Office;
    Advanced level of English;
    Availability for travel to delegations, in certain situations (10%);
    Customer oriented and problem solving skills.

    Responsibilities

    Manage the relation with the customer, explain to the customer the capacities of the production and inform the customer's requirements to Plant;
    Ensure that production is informed about the customer's satisfaction level in real time;
    Keep the client informed of all site actions and status of analyzes and negotiate customer delays to avoid escalation;
    Fill in the 8D required reports in the client portal on time;
    Initiate QRQC in the VIM database, participates in isolation and validation actions;
    Represent customers within Valeo regarding quality issues (communication/escalation) and Valeo company at customer's location;
    Visit the customer’s location about 10% of the working time;
    Participate in improving work activities through Improvement Proposals (PI).

    Other info

    Benefits:

    Competitive financial package: salary, meal tickets and gift vouchers, the 13th salary, different bonuses and sport allowance (7card);
    Private medical insurance;
    Training opportunities and career development plan;
    Internal and international mobility;
    Foreign languages’ courses paid by the company, according to the needs of the job;
    Extra vacation days according to the work experience;
    Canteen in the location and meal discounts;
    Bookster - virtual modern library access in our location;
    Free transportation from and to Timisoara.


    Please note that only eligible candidates will be contacted!