Solutions Support - Russian & English

Angajator: Connections Consult
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 22.03.2018
    Scurta descriere a companiei

    Connections Consult is not "just another IT company". You probably do not believe it, so you could give it a try to see it by yourself. It is an IT Romanian - based company, in which you will find what you like in corporate and what you like in emerging private companies, i.e. both business conduct, and seriousness, but also flexibility and openness as you probably can hardly find in a lot of other companies.


    • Advanced English and Russian;
    • Good communication skills;
    • Previous experience in Purchasing/ Procurement and client communication (Customer Service/ Technical Support);
    • Medium skills in SAP or similar platforms as ERP; CRM;
    • Previous experience in ticketing platforms;
    • Individual skills, but a very good team player;
    • Flexible and adaptable;
    • Very good analytical skills;
    • Ability to work under pressure;
    • Respects the agreed deadlines;
    • Provides qualitative data.


    • Offers technical support and guidance to the users of the respective Purchasing Solution (Application);
    • Monitors and reports the incidents and queries received from the users;
    • Provides medium to complex reports at user’s request;
    • Database maintenance - uploads different sets of data in the system, in order to ensure the good functioning of the system;
    • Assists the user in requesting the proper accesses in the systems;
    • Performs testing and validation on new functionalities and/ or bug fixes in the Application and suggests possible improvements.