Destination Specialist - Romania and Bulgaria

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Angajator: G2-Travel
Domeniu:
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 09.06.2018
    Remote work: On-site

    Role Profile:

    • liaison with suppliers.
    • research information as support for locally based negotiators and data teams in European offices.
    • negotiation with some suppliers and relevant maintenance of G2 system.

    Responsibilities:

    • Negotiate with new suppliers and re-negotiation for contracts with existing suppliers.
    • Liaison with suppliers (contracting, correspondence by phone, email, etc.), research, maintaining supplier data base.
    • Research information on behalf of senior negotiators (e.g. collecting competitor rates and sourcing new supplier contacts).
    • Negotiation product and ensuring quality services with suppliers and the respect relevant maintenance of G2 systems to reflect those agreements.
    • Quality Control of suppliers under your responsibility.
    • Update contracts and all information related to restaurant, TA and local suppliers in the Intranet Database and G2 System.
    • Action all Data requests quickly (within 24 hours), efficiently and accurately.
    • Contract suppliers according to Data Management within Sales requests.
    • Follow up on any complaints (Whether from Sales or from Suppliers).
    • Keep sales informed of any events, incidents, which may prevent the smooth running of their tours.
    • Authorise promotional messages/memos to sales offices which will be built by the inbound staff.
    • Assist other European Data teams ‘members as and when workload dictates.
    • Review Quotes and new go ahead to ensure all rates are correct and information accurate. Suggest alternatives whenever necessary.
    • Maximise the number of credit suppliers (vs prepayment)
    • Ensure Data contracting period (October-March) is respected and run estimate % Q3 of each year in agreement with data Management directives.
    • Represent G2 Travel as main TO in Romania - attend workshops, trade exhibitions, liaise with tourism boards, provide new itineraries and products, develop sales destination knowledge, increase supplier inventory and develop G2’s visibility as Romania Top Tour Operator.

    Requirements:

    • Commercial experience & working knowledge of maintaining Data, preferably within the Travel/Hospitality industry
    • Familiarization and knowledge of map reading, routing, and itinerary planning
    • Very good ability to build and maintain relationships with suppliers
    • Excellent organisation skills and ability to prioritise
    • Problem solving skills
    • Advanced communication skills
    • Excellent planning and organising skills
    • A “can do attitude” and ability to meet tight deadlines
    • Focus on details
    • European language skills
    • Advanced usage of MS Office package
    • Availability to travel (valid driving licence)

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