Resource Coordinator- Arabic&English - BRASOV
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Angajator: | Majorel Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 08.04.2018 |
Remote work: | On-site |
Majorel este unul dintre principalii furnizori de BPO din întreaga lume. Compania are peste 48.000 de angajați în 28 de țări din întreaga lume, având poziția de lider de piață în Europa, Orientul Mijlociu și Africa, Asia și America. Majorel proiectează și produce soluții personalizate pentru diferite tipuri de business-uri, acoperind o gamă largă de procese comerciale prin oferirea de servicii integrate
Cerinte
Requirements
Native or near native language proficiency in Arabic
Native or near native language proficiency in English
Demonstrated professional customer service skills with a respectful and positive attitude
Excellent spoken and written communication abilities
Project management and coordination skills
Demonstrated analytical and problem-solving skills
Self-motivated, hands-on and independently working individual
Adaptability and capacity to easily find solutions
Proactive attitude
Responsibilities
Manage / Facilitate end-to-end support requests
Maintain adequate notes for each request handled to keep remind of team abreast of the status and pending issues
Submit weekly and monthly status reports (as required according to business demand)
Attend operations team meeting to give updates and/or recommendations on any issues where new processes and procedures should be considered
Contribute to additional projects as delegated by the Management team
Be an active member of a virtual team
Ensure compliance with company regulations with regards to Data Protection and Information Security
Our Offer
Attractive rewards and additional performance based bonuses
Annual fixed bonuses
Full private medical insurance & discounted prices for the dependents of the employee
Child birth support
Online library access for passionate book readers
Health & Nutrition: Health and wellness services @ the office
Various discounts for gym classes & other recreational activities
Free development training, for both personal and professional purpose, via our E-Learning platform
Multicultural and enthusiastic work environment
Access to the company's cultural events including well-known festivals in Romania
Lunch vouchers
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