Collections Associate with Italian

Employer: SalesConsulting
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • nationwide
    Updated at: 18.03.2018
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)


    Fluent in Italian;
    Very good command of the English language;
    PC skills (MS Office Package);
    Attention to detail;
    Ability to solve urgent matters and work under pressure.


    Collection calls, escalation and issue dunning letters to overdue accounts;
    E-mail communication;
    Dispute resolution;
    Recommendations for credits/write-offs;
    Participate in client and customer conference calls;
    Provide customer service regarding collection issues, process customer refunds, process and
    review account;
    Adjustments, resolve client discrepancies and short payments;
    Respond to all requests for accounts receivable information or analysis to the client;
    Generate and distribute weekly/monthly reports;
    Establish and maintain effective and cooperative working relationships with the involved

    Other info

    * All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!