Warranty Claims Assesor with Italian
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
Fluent in Italian;
Very good command of the English language;
PC skills (MS Office Package);
Attention to detail;
Ability to solve urgent matters and work under pressure.
Assess and process warranty claims that are submitted electronically;
Resolve dealer issues and answer questions submitted through an electronic communication system;
Receives and assess claim according to defined procedures / routines;
Performs claim assessment and follows defined procedures to resolve correctly;
Documents verifications and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.
* All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!