Warranty Claims Assesor with Italian

Angajator: SalesConsulting
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 16.08.2018
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    Fluent in Italian;
    Very good command of the English language;
    PC skills (MS Office Package);
    Attention to detail;
    Ability to solve urgent matters and work under pressure.

    Responsabilitati

    Assess and process warranty claims that are submitted electronically;
    Resolve dealer issues and answer questions submitted through an electronic communication system;
    Receives and assess claim according to defined procedures / routines;
    Performs claim assessment and follows defined procedures to resolve correctly;
    Documents verifications and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.

    Alte informatii

    * All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!