CRM Consultant - develop and documentation
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Employer: | Crosswork |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 28.03.2018 |
Remote work: | On-site |
Crosswork este o companie de recrutare la nivel national, cu birouri in Bucuresti si Iasi, ce ofera atat servicii de recrutare cat si de munca temporara si administrare de personal.
Requirements
• University degree in Information Technology or similar
• Detailed knowledge in area of CRM, ERP solutions
• Business analyst( business modeling) experience- minimum 1 year
• Analytical and conceptual skills
• Results and process-oriented
• Independent work and responsibility
• Willing to undertake business travel
• Very good knowledge of English
• Understand CRM processes (marketing, sales and customer service) to identify opportunities for customers to move processes on CRM
• Gather and understand client functional requirements
• Experience with development of MS Dynamics CRM applications using Visual Studio
• Real life experience with Application Lifecycle Management
• Experience with design of workflows in Microsoft Visio and implement the workflows into Dynamics CRM
• Knowledge of Dynamics CRM
• Advanced English
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Design business processes and data flows between CRM applications and other applications
• Working in Agile methodology
• Strong collaboration with Support teams and business departments in order to improve and optimize processes
• Business Blue Print maintenance
• Develop technical specifications for other consultants in order to develop new reports, interfaces or to implement new business processes
• Set up the test environment for unit and integration system tests
• Design Dynamics CRM to be fully compliant with customer business process, integrate CRM solution into other systems like ERP, Intranet and Websites
• Design, code, test program or application modules that meet design specification
• Participate in execution and documentation of tests necessary to ensure that an application or technical environment meets company Quality standards
• Assist in the integration of application components
• Close cooperation with client teams and follow up business requirements
• Give input to the procurement process
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