IT Manager

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Employer: AGYS
Domain:
  • IT Hardware
  • IT Software
  • Management - Consulting
  • Job type: full-time
    Job level: Manager
    Location:
  • BUCHAREST
  • Updated at: 11.04.2018
    Short company description

    AGYS is a Swiss registered company with development center in Bucharest that has spent 14 years as a globally recognized leader in the design, implementation and support of process automation solutions.

    AGYS clients’ solutions have been deployed in 14 countries in Europe, Australia and North America and across industries such as Oil and Gas, Aviation, Energy and the Commercial and Consumer banking sectors. The company has been awarded on numerous occasions for its solutions by organizations in both the JAVA and .Net space and named by IBM as one of their most innovative global solutions partners.

    AGYS’s packaged and easy to tailor solutions for on premise and SaaS offerings for Cloud offering consists in:

    BankConnect™ , a product suite of banking solutions that focus primarily in the areas of: New Customer Engagement and Onboarding, Credit Instrument Origination and Issuance, Integrated Risk Management, Compliance Assurance. BankConnect™ is a product family, designed to help client companies compete for and better retain the new generation of banking customer, expedite and reduce risk associated with daily onboarding and product transacting and ensure compliant activities throughout.
    BlueFabric™, a low-code process development platform, running on IBM BPM in the Cloud, that delivers an innovative line of business platform for easily designing and rolling out volume back office business processes in a highly cost effective manner.
    For more info, visit us at www.agys.ch; www.bank-connect.ch and www.bluefabric.ch.

    Requirements

    Education:
    • Bachelor’s Degree in Information Technology or Business Management

    Professional Knowledge and Experience required:

    • 3 years of experience in an IT management position
    • Ability to work autonomously
    • Exhibits very strong customer service & service delivery mind set
    • Critical thinker with good judgment and initiative
    • Strong influencing skills / excellent negotiator
    • Strong problem solving and analytical skills demonstrated the ability to assimilate new information and understand complex topics
    • Self-starter's ability to manage multiple priorities in a fast paced work environment
    • Quick learning capacity and a focus on results
    • Excellent English (written, oral and presentation skills)
    • Strong interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levels of management and peers.
    • Comfortable challenging the status quo, applies and fosters innovation.

    Knowledge on below aspects is a plus:

    • Experience with any of the following technologies: database (Oracle, Postgres, others), middleware/messaging (IBM WebSphere MQ, ActiveMQ), application servers (IBM WebSphere Application Server, Weblogic, Jboss, Apache Tomcat)
    • Windows Server and Active Directory administration experience (Windows 2012R2 preferred)
    • Linux systems administration experience (RedHat/CentOS preferred)
    • Linux network tools such as iptables, ngrep, traceroute, etc.
    • Experience deploying infrastructure monitoring and reporting tools such as Nagios, Cacti, Zabbix, or other
    • Experience with management/maintenance of high availability servers
    • Experience with management/maintenance of mission critical services
    • Experience with Jira and other Atlassian products
    • VMWare, vSphere, and vCenter experience
    • Data Center maintenance and management experience is a plus
    • Scripting abilities
    • Experience with SaaS monitoring tools through API would be a plus
    • DB2, MySQL, PostgreSQL – General systems-level experience
    • Active Directory – General systems-level experience
    • Design/architecture – experience in producing low-level designs
    • Knowledge of RDP, networking and Windows services

    Responsibilities

    • Develops and implement all IT policies and procedures, including those for architecture, security, and disaster recovery, standards, purchasing and service provision;
    • Applies technologies, methods and concepts to maximize functional / operational capabilities or service delivery while optimizing the use of resources.
    • Assigns work to staff, prioritize projects / initiatives; negotiates delivery date for work with requestor; removes barriers and roadblocks to ensure progress and effective execution. Actively tracks and manages service delivery SLA’s.
    • Coordinates troubleshooting, support, and service for equipment and networks when necessary
    • Develops innovative network troubleshooting methods that reduce downtime and lower repair costs
    • Leads the IT department's operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources;
    • Maintains relationships with technology, software, and security vendors
    • Ensures software licensing laws are followed
    • Manages IT staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions;
    • Manages financial aspects of the IT department working with senior leadership in order to achieve efficient purchasing decisions;
    • Understands business IT requirements and adapt IT strategy, capacity and budget accordingly;
    • Establishes performance goals for teams in alignment with high level department/organization goals that are within the individual’s control or influence.
    • Formulates budgetary recommendations and manages according to department requirements and guidelines.
    • Works closely with departmental managers to determine the maintenance and growth needs of the network
    • Works with stakeholders to define business and systems requirements for internal and external projects
    • Upholds a sense of customer service and measures client satisfaction
    • Manages projects by creating timelines, adhering to budgets, and assigning staff members
    • Preserves assets by implementing disaster recovery and back-up procedures, information security and control structures
    • Identifies problematic areas and implement strategic solutions in time
    • Audits systems and assesses their outcomes
    • Determines the rationale and methods for upgrading company network software programs each time an update is released