E-Commerce Project Manager

About Inetum, Positive digital flow:

Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

Experience: 5 to 6 years in Digital / E-Commerce
Knowledge of e-commerce industry
Agile methodology (in case of development projects)
Communication skills to work with diverse cultures
Leadership of projects
Negotiation with local stakeholders
Geographic: any country identified as high potential for business & e-commerce including business visits and working closely with local teams

Language:
English + French

Deliverables & indicators
Work with the key Regions and Countries to define the e-commerce offer suitable to their market, product line up and local commercial challenges.
Define the Offer: What is the product / service to sell

Develop a good understanding of the customer needs, country business priorities and e-commerce potential.
Segmentation and targeting of business and customers
Undertake Market intelligence studies and barometers to get a deep understanding of the local market
Interview of key persons from impacted businesses (in the Country, Region, Corporate)
Conduct workshops with Countries to animate the offers
Market intelligence / Barometer study or key countries / Customer profiling
Workshop / animation of key countries

Definition of Projects
Propose projects based on customer needs and business priorities
Define clearly the objectives of the project, the purpose and expected outcome (KPI’s)
What & how do we want to sell
Roadmap

Project Management
Manage the complete delivery of the projects by working closely with the local teams, region and corporate (if applicable)
Responsible for the planning and execution of the overall project
Manage the overall coordination between project stakeholders by removing obstacles and facilitating productivity and commitment
Manage expectations by aligning business goals, stakeholders. Regularly communicate the project status, milestones and risks.
Change management: document the new business process and rules that may be impacted by the project
Deliver the project scope on time
Achieve project KPI
Lifecycle management & Performance monitoring
Handover the project to the country for independent management: build training kit, support process, handling issues, etc.
Regularly monitor the performance of the project in terms of technical and business.
Improve the offer constantly to keep up with latest trends
Satisfaction rate
Performance Reports