Join our F1™ Team- Customer Support Representative with GERMAN (Weekends only) - 600 Ron/ weekend
- Deal directly with customers either by telephone or electronically.
- Respond promptly to customer enquiries and complaints and resolve them accordingly.
- Process orders, forms, applications and requests.
- Assign direct requests and unresolved issues to the designated department.
- Meet Quality and Productivity standards.
- Record details of inquiries, comments, complaints and actions taken.
- Communicate with other departments, as needed.
- This position reports to the Team Leader/Supervisor.