Join our F1™ Team- Customer Support Representative with GERMAN (Weekends only) - 600 Ron/ weekend

Employer: World Phoning Group
Domain:
  • Customer Support - Client Service
  • Job type: part-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 26.03.2018

    Responsibilities

    • Deal directly with customers either by telephone or electronically.
    • Respond promptly to customer enquiries and complaints and resolve them accordingly.
    • Process orders, forms, applications and requests.
    • Assign direct requests and unresolved issues to the designated department.
    • Meet Quality and Productivity standards.
    • Record details of inquiries, comments, complaints and actions taken.
    • Communicate with other departments, as needed.
    • This position reports to the Team Leader/Supervisor.