Join our F1™ Team- Customer Support Representative with GERMAN (Weekends only) - 600 Ron/ weekend

Responsibilities

• Deal directly with customers either by telephone or electronically.
• Respond promptly to customer enquiries and complaints and resolve them accordingly.
• Process orders, forms, applications and requests.
• Assign direct requests and unresolved issues to the designated department.
• Meet Quality and Productivity standards.
• Record details of inquiries, comments, complaints and actions taken.
• Communicate with other departments, as needed.
• This position reports to the Team Leader/Supervisor.