Junior Application Technician
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Our people make the difference and are our most valuable asset
We are a purpose driven company with ambitious, highly skilled people and an academic culture that we are proud of. We use our passion for mathematics to optimize organizations and, with every mathematical optimization and analytics solution we implement, we make the world a little better.
At ORTEC, you will be part of a unique organization and team! We will support you in finding your strengths and the best way to succeed within the company through a challenging, hands-on experience.
What we do
As a company that is driven by data and technology, we focus on improving the impact our solutions have on our customers’ business. Therefore, research and development is an important factor in our activity. We continuously strive to improve our product suite and services. We develop optimization and analytics solutions that are state-of-the-art and often pioneering. Our employees have vast experience in Operations Research and IT, which we combine with extensive knowledge of industry-specific business processes across almost every industry imaginable. What is our everyday goal? Finding better solutions in shorter times, providing our customers with a key to sustainable success in a challenging world. We operate a flat organizational structure that keeps communication lines short. The atmosphere is open, informal, cooperative and positive.
The ORTEC journey started in the early 1980s. A few young Dutch students wanted to show the world the value of mathematics to secure long term sustainable growth for organizations and society at large. 37 years later, ORTEC is the world’s leading supplier of mathematical optimization software and advanced analytics with around 1000 employees and offices in 13 countries around the globe. Over the years, we have optimized business processes at more than 2,000 leading companies, enabling us to make a significant contribution to a better world.
Join us in Optimizing the World! If you are looking to work in a fast-paced challenging environment, then we challenge you to take the step and join us at ORTEC to discover your optimum!
• University degree or terminal year, with a technical major, such as engineering or computer science
• Good IT knowledge and passionate about software architecture and troubleshooting
• Basic knowledge in Windows Server, Networks, ADS, Domains, Terminal Server, VMs, Database servers, preferably MS SQL
• Fluent in English
• Good analytical skills
• Good communication skills (written and verbal) and client oriented
• Reliable , motivated and good humored
• Flexible, hands-on, independent
• Result and customer oriented
• Systems Administration/System Engineer experience is a plus
• Basic knowledge in scripting and/or programming (PowerShell, VBA, C#) is a plus.
You will have a good understanding of ORTEC solutions framework assisting project teams with technical issues, hardware specifications, network administration and set-up, virtual machines, performance issues, different investigations and route cause analysis.
You will support the implementation team with installations of our products at customers (via remote connection or onsite), pre- and post-installation checks, patching, database and configuration restores, documentation creation, maintenance of knowledge portal, solve network and hardware issues externally and internally.
You will achieve your results by being a reliable technical application specialist, motivated, well-organized Operations and Support
Responsible for ORTEC software installations
Prepare servers for ORTEC software installations (installation/validation of prerequisites, validation of hardware/OS configuration)
Collaborate with customers for establishing communication protocols, network configuration.
Perform hardware estimations in correlation with the customers’ specifications
Perform performance tests on the ORTEC environments
Configure environments for optimal performance
Monitor performance and take all the necessary measures for preventing issues on ongoing projects
Apply regular patches for ORTEC solutions
Prepare technical documentation for customer (installation, configuration) and internal use (handover to maintenance)
Ensure technical support for customer and implementation team throughout the project
Investigate technical and performance issues, escalate when needed and follow-up until the issues are solved.
Creates a good bounding and collaboration with the team
What we offer
• Challenging projects, large (international)customers, ideal for learning and implementing the latest technologies
• A dynamic environment with opportunities to fulfill your ambitions and to evolve initiatives
• Opportunities to work on your own development
• Cool working environment with different relaxation activities, flexible working schedule and nice social events
• A competitive salary package, which will grow with your career
• A nice, informal working atmosphere
What to expect
We help you to thrive in your field of expertise. We offer development programs, tailored to your individual needs and function requirements, including opportunities to attend courses and seminars. We offer challenging practical hands-on experience with opportunities to work abroad. We operate a flat organizational structure that keeps communication lines short. The atmosphere is open, informal, cooperative and positive. We employ over 800 people in the Netherlands (HQ), Belgium, Germany, France, the U.K., Romania, Italy, the U.S., Australia, Brazil, Poland and Denmark.