Accounts Payable Service Desk Analyst

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Angajator: Schlumberger Company
  • Contabilitate Finante
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 12.02.2020
    Scurta descriere a companiei

    Schlumberger engineers, designs, and manufactures flow and pressure control technologies for customers working in the oil and gas industry worldwide.
    A global organization provides support and delivers services using these leading technologies.


    Working experience as Accounts Payable Analyst/ specialist
    Experience of SAP or ERP experience- advantage
    Proficient working with Microsoft Office suite
    Foreign Language requirements:Advance English (comprehension, written and speech). other language is a plus
    Strong written, oral communication and interpersonal skills
    Ability to research, analyze and resolve invoice exceptions
    Ability to be a team player
    Able to work in a fast-paced environment with minimal errors
    Proves intercultural adaptability and sensitivity


    • Ensure timely and accurate process of AP Help desk inquiries within the agreed upon Finance Hub Service Level Agreements;
    • Record all inquiries in the Service Now help desk solution and/or assign internally created tickets to the appropriate team member
    • Research the inquiries, update the ticket, call the vendor back with the appropriate information and close the ticket
    • Communicate with vendors, internal customers or AP team members as required to ensure accurate resolution
    • Comply with all Finance, AP, and Supply Chain policies and procedures
    • Performs a variety of tasks and projects as necessary assigned by the direct supervisor in accordance with the professional experience and area of expertise
    • Liaise with business departments in order to solve invoices discrepancies according to their aging and the SSC Service Level Agreement
    • Process customer credit memos
    • Perform back-up within AP department as required by management.
    • Provide necessary AP training to business departments
    • Provide guidance/training to AP staff in case of knowledge transfers, new employees or procedure changes.

    Alte informatii

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