Services & Vendor Certification Specialist

Technically/ Experience we are looking for:

• Service standardization / Definition:

• Provide a description of a service category in layman’s terms that allow for users of the Vendor Risk Management process to understand the service scope and its limitations. Describing the service includes outlining relevant DB standards for a service as applicable.

• Tie Minimum Control Standards to services:

• Minimum Control Standards (MCS) are being provided by the 2nd line functions along with service characteristics. Leveraging these service characteristics, the MCS will be assigned by this team to service categories. This enables the users of the process to understand which MCS are relevant for their services.

• Engage internal relationship owners and vendors to fill gap of missing artifacts:

2nd line functions will deliver descriptions and examples of the evidences required for a service relationship with a vendor to document adherence to the MCSs. These evidences are provided by the internal service relationship owners and the vendors. The team will collaborate with these stakeholders and the 2nd line functions to ensure that adequate evidences are made available for the vendor risk assessment.

• Perform delegated 2nd line controls:

• 2nd line functions (e.g. Compliance, Group Data Protection, Living Wills, etc.) may decide to delegate their vendor risk assessments partially or fully to the Certification Ops team. Performing these assessments will give the team members insights into the 2nd line requirements.

• Certify vendors for standardized services:

• After completion of the 2nd line assessments, a vendor will be certified for a service category by the team. This encompasses ensuring that all required assessments have been performed, gaps are noted and followed up, and maintaining the inventory of certifications in order to provide transparency to users and other stakeholders. It requires collaboration with the TPM business partners and the TPM CoE Ops team to ensure that certified vendors are leveraged to enable fast track processing.

• Migrate information from RiskVision to SAP Ariba:

• As part of the migration from the VRM legacy application RiskVision to SAP Ariba, an assessment of the existing information in RiskVision and the transfer of reliable and accurate data will be performed by the team.

• Focused Vendor assessments as part of regulatory requirements:

• DB is assessing vendors in a risk-based approach as part of a regulatory commitment. The team will perform this task that entails identifying internal service relationship owners, collecting evidences and questionnaires from the internal contacts and the vendors, collaborating with the 2nd line functions as part of the assessments and track progress to ensure completion in time and quality.

Key Personal Attributes:

• Strong analytical and problem solving skills
• Strong knowledge of operations management and business management for service organization
• Hands-on mentality, focused on getting tasks completed in time
• Good communication skills, written and oral in English
• Ability to work within virtual global teams in a matrix organization
• Ability to work in fast paced environment
• Ability to share and receive information, knowledge and expertise within the team environment
• Flexible problem-solver, open minded to receiving input from colleagues
• Experience in either IT, banking operations, banking, or risk and compliance

Education/Certification:

• Bachelor Degree from an accredited college or university (or equivalent) and/or relevant practical experience

We offer
• Hi-tech working environment
• Career development
• International exposure
• Attractive and competitive compensation and benefits