Employment Administration Team Leader with German
Acest job nu mai este activ!Vezi toate job-urile DEUTSCHE TELEKOM SERVICES EUROPE - ROMANIA active.Vezi toate job-urile Employment Administration Team Leader with German active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in Resurse Umane - Psihologie active pe Hipo.ro |
Angajator: | DEUTSCHE TELEKOM SERVICES EUROPE - ROMANIA |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 15.05.2018 |
Remote work: | On-site |
Candidatul ideal
-Minimum a bachelor’s degree
-Commercial education background as well as experience at Human Ressources (min. 3 years)
-Management Experience (directly or in projects)
-A broad understanding of the organizational structures of Deutsche Telekom and Deutsche Telekom Services Europe
-Working independently
-Good ability to work as part of a team, engagement and personal initiative
-Maintaining an overview and handling severe work load
-Language skills: German fluent, English good knowledge
-Listening skills
-Reliability
-Strong analytical and problem solving skills
-Strong verbal/written skills and attention to detail
-Ability to consistently deliver high quality customer service in a professional manner
-Taking initiative in a proactive manner to improve own and team work practices;
Descrierea jobului
-Leading a Team of approximately 15-22 employees
-Professional and disciplinary management of the assigned employees incl. all common employee tools
-Close cooperation with managers of other EAD teams as well as with departments of the back office and production support
-Ensure service levels of own team
-Taking over escalation talks
-Preparation of reports and key figures
-Intraday steering and prioritization of orders to be done
-Operational support – project work
-Team coaching, motivating, mentoring
-Coordinates and distributes the work of the team and defines team priorities
-Ensures resource planning (back up, holidays)
-Supports team in identification of unusual events or consistent problem areas and in issue resolution
-Promotes team work focusing on customer service;
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