Order Management with English / Russian in Timisoara

Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

University graduate
Experience in Supply Chain/Logistics and in SAP is preferred
Computer (internet, MS Office package)
Foreign languages (both written spoken) - English, Russian
Good verbal written communication skills
Good analytical synthesis skills
Good working knowledge of MS Office (especially Excel)
Good Customer relationship capacity
Problem solving oriented
Self confidence independence in decision making
Punctuality
Flexibility
Team work capability

Management of all incoming requests / orders
Management of the backlog (orders and orders related requests)
Addressing all written / verbal requests and complaints received from the Customer
Process improvements proposals / implementation
Manages Customer relationship through providing daily operational support
Communicates all relevant information and ensures Customer satisfaction regarding the activities in scope
Keeps Customer informed of progress at all stages
Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures
Sends purchase orders to Customer's vendors / suppliers, asking for acknowledgements and delivery confirmations
Manages all transaction processing activities, finding solutions and giving answers to raised queries / issues
Analyzes operational data, identifies root causes of (repetitive) issues and drives corrective actions for the current activity

Benefits:
Great career opportunity with a leading international outsourcing company
Opportunity of personal development in a multinational working environment
Competitive salary with attractive set of social benefits
Access to a variety of benefits available through a flexible package that can be customized depending on each employees needs
Personal and professional development through a variety of training programs (hard/soft skills)

If this role fits with your professional expectations, we invite you to apply and we will get back to you to discuss more details about the recruitment process.
However, if you are not interested but you know other people who might be, don't hesitate to suggest them to apply.