Order Management with English / Russian in Timisoara

Angajator: Wipro Digital Operations and Platforms
Domeniu:
  • Achizitii - Logistica - Aprovizionare
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Timisoara
  • Actualizat la: 19.04.2020
    Scurta descriere a companiei

    Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

    Cerinte

    University graduate
    Experience in Supply Chain/Logistics and in SAP is preferred
    Computer (internet, MS Office package)
    Foreign languages (both written spoken) - English, Russian
    Good verbal written communication skills
    Good analytical synthesis skills
    Good working knowledge of MS Office (especially Excel)
    Good Customer relationship capacity
    Problem solving oriented
    Self confidence independence in decision making
    Punctuality
    Flexibility
    Team work capability

    Responsabilitati

    Management of all incoming requests / orders
    Management of the backlog (orders and orders related requests)
    Addressing all written / verbal requests and complaints received from the Customer
    Process improvements proposals / implementation
    Manages Customer relationship through providing daily operational support
    Communicates all relevant information and ensures Customer satisfaction regarding the activities in scope
    Keeps Customer informed of progress at all stages
    Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures
    Sends purchase orders to Customer's vendors / suppliers, asking for acknowledgements and delivery confirmations
    Manages all transaction processing activities, finding solutions and giving answers to raised queries / issues
    Analyzes operational data, identifies root causes of (repetitive) issues and drives corrective actions for the current activity

    Alte informatii

    Benefits:
    Great career opportunity with a leading international outsourcing company
    Opportunity of personal development in a multinational working environment
    Competitive salary with attractive set of social benefits
    Access to a variety of benefits available through a flexible package that can be customized depending on each employees needs
    Personal and professional development through a variety of training programs (hard/soft skills)

    If this role fits with your professional expectations, we invite you to apply and we will get back to you to discuss more details about the recruitment process.
    However, if you are not interested but you know other people who might be, don't hesitate to suggest them to apply.