Customer Support Agent (Portuguese & English)
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Employer: | EVERIENCE Romania |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 28.02.2018 |
Remote work: | On-site |
Main activities :
Provide first line support with accurate and creative solutions to customer problems
Research, resolve, and respond to general issues received via phone calls and e-mails from customers
Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
Demonstrate excellent customer service at all times
Requirements :
Spoken languages: fluent in Portuguese and English.
Previous customer care experience.
Customer orientation , analytical skills and team spirit.
Availabilty to work in day shifts
What we offer:
Central building offices , top facilities and equipment
Competitive salary, performance bonus, meal tickets and gift vouchers
Training opportunities
Regina Maria medical package
Extra vacation days
Massage at the office day
Fruits on the house
Relocation package
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