Customer Support Agent (Portuguese & English)
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Main activities :
Provide first line support with accurate and creative solutions to customer problems
Research, resolve, and respond to general issues received via phone calls and e-mails from customers
Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
Demonstrate excellent customer service at all times
Spoken languages: fluent in Portuguese and English.
Previous customer care experience.
Customer orientation , analytical skills and team spirit.
Availabilty to work in day shifts
What we offer:
Central building offices , top facilities and equipment
Competitive salary, performance bonus, meal tickets and gift vouchers
Regina Maria medical package
Extra vacation days
Massage at the office day
Fruits on the house