Customer Support Agent (Portuguese & English)

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Employer: HELPLINE
  • Customer Support - Client Service
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Timisoara
  • Updated at: 28.02.2018

    Main activities :

    Provide first line support with accurate and creative solutions to customer problems

    Research, resolve, and respond to general issues received via phone calls and e-mails from customers

    Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction

    Demonstrate excellent customer service at all times


    Requirements :

    Spoken languages: fluent in Portuguese and English.

    Previous customer care experience.

    Customer orientation , analytical skills and team spirit.

    Availabilty to work in day shifts


    What we offer:

    Central building offices , top facilities and equipment

    Competitive salary, performance bonus, meal tickets and gift vouchers

    Training opportunities

    Regina Maria  medical package

    Extra vacation days

    Massage at the office day

    Fruits on the house

    Relocation package