IT Customer support with German & English
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Job purpose and context:
Successful candidates with a good level of German will be part of our customer support team dedicated to one of our key accounts.
- Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times
What we offer:
Financial package: salary, meal tickets
Regina Maria medical insurance
3 to 8 weeks of training at the beginning of the contract, language classes
Central building office