IT Customer support with German & English

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Angajator: HELPLINE
  • Customer support - Client service
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Arad
  • Resita
  • Timisoara
  • Actualizat la: 28.02.2018

    Job purpose and context:
    Successful candidates with a good level of German will be part of our customer support team dedicated to one of our key accounts.

    - Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems
    - Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from different kinds of customers
    - Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
    - Demonstrate excellent customer service at all times

    What we offer:
    Financial package: salary, meal tickets
    Regina Maria medical insurance
    3 to 8 weeks of training at the beginning of the contract, language classes
    Central building office