Back Office Representative with Portuguese - Brasov

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Angajator: Computer Generated Solutions Romania
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • Brasov
  • Actualizat la: 15.03.2018
    Remote work: On-site
    Scurta descriere a companiei

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Cerinte

    - Available to work day and afternoon shift
    - Customer focus and fluent Portuguese speaking and comprehension skills.
    - Must be able to communicate to customers in
    a professional manner and convey issues preventing order process effectively
    - Basic typing skills and keyboard control
    functions to enhance data entry productivity

    Responsabilitati

    - Provides a variety of customer services through chat and email
    - Resolves customer questions, complaints and requests.
    - Will have to outbound call customers in certain scenarios to resolve pending order issues
    - Attention to detail
    - Emphasis on quality and strive towards zero defects within target productivity goals

    We offer:
    Professional Training
    Because we believe in lifelong learning and professional development we offer:
    • One month start-up training;
    • E-courses for keeping up with the novelty factor in our jobs;
    • Subscription to an online library that will provide reading material for your areas of interest.

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